Frequently Asked Questions
Everything you need to know about your GOO GOO Hair journey.
What is the quality of GOO GOO hair extensions?
All GOO GOO hair extensions are made from 100% Grade 9A Remy human hair, ensuring a natural look, soft texture, and minimal tangling.
Can I style my extensions with heat tools?
Yes, because our extensions are real human hair, you can use flat irons, curling wands, and blow dryers. We recommend using a heat protectant spray and keeping the temperature below 350°F.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the United States. International shipping times vary by location, usually ranging from 7-15 business days.
What is your return and exchange policy?
We offer a 30-day return policy for items in their original, unopened packaging. For hygiene reasons, extensions that have been worn or tampered with cannot be returned.
How do I choose the right color for my hair?
We offer a free color matching service. Simply email us a photo of your hair in natural lighting, and our specialists will recommend the perfect shade for you.
How long do the extensions last?
With proper care and maintenance, GOO GOO hair extensions typically last between 3 to 6 months, depending on how frequently they are worn and styled.